Computer & Laptop Tutorials
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Computer Basics for Beginners: Parts, Ports and First Steps
Computer basics in plain English: the parts of a computer, its ports, the mouse, touchpad and keyboard, and how to switch on, sign in and shut down.
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How to Set Up a New Laptop or Desktop Computer
A new computer setup tutorial for beginners: first start-up on Windows or Mac, accounts and sign-in, updates, security, backups and moving your files.
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Computer Running Slow? A Step-by-Step Speed-Up Tutorial
Computer running slow? Work through safe, built-in fixes on Windows and Mac: restarts, updates, startup apps, disk space, browser tabs and malware scans.
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Laptop Battery and Charging Help: Settings, Habits and Fixes
Laptop battery and charging help: what to do when a laptop is not charging or won't turn on, how to make the battery last and when to stop using it.
Windows Tutorials
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How to Update Windows and Fix Update Problems
A Windows Update tutorial: check for and install updates in Windows 11 and 10, schedule restarts, find optional driver updates and fix stuck updates.
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Windows Settings Explained: A Beginner's Tour
A guided tour of Windows settings for beginners: find any setting fast, change display and text size, sound, default apps, accessibility and accounts.
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Windows Security Basics: Accounts, Updates and Protection
Windows security basics for beginners: protect sign-in, user accounts, the Windows Security app, safe downloads, scam warning signs and backups.
Printer Tutorials
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Printer Setup for Beginners: From Box to First Print
A complete printer setup tutorial: unpack, load ink or toner and paper, choose a connection, add the printer to Windows or a Mac and print a test page.
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How to Connect a Printer to Wi-Fi and Your Laptop
Learn how to connect a printer to Wi-Fi with its screen, a WPS button or the maker's app, then connect the printer to your laptop or computer.
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How to Install and Update Printer Drivers Safely
How to install printer drivers the safe way: let Windows or macOS add them, download official printer drivers from the maker, and update or reinstall them.
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Printer Offline or Not Printing? Step-by-Step Fixes
Fix a printer offline or not printing problem step by step: check the connection, clear a stuck print queue, reset the printer status and reconnect.
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How to Print From a Laptop: Print Settings and Double-Sided Printing
Learn how to print from a laptop or computer, choose print settings such as page range and quality, use double-sided printing and set a default printer.
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Paper Jams, Blank Pages and Faded Prints: Print Quality Help
Print quality help for beginners: clear a paper jam safely, fix blank pages, faded printing and streaks, and understand ink, toner and printer messages.
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How to Scan Documents to Your Computer and to PDF
How to scan documents to a computer on Windows or a Mac, save them as PDF or JPG, scan several pages into one file and fix common scanner problems.
Software & Applications
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How to Install, Update and Uninstall Software Safely
Learn how to install software safely on Windows and Mac from official sources, keep apps updated, and uninstall programs you no longer need.
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PDFs and Common File Formats: Open, Save and Convert
Common file formats explained: what PDF, DOCX, JPG, PNG, HEIC and ZIP files are, how to open them, and how to save or convert a document to PDF.
Internet & Networking
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How to Connect a Computer or Laptop to Wi-Fi
How to connect a laptop to Wi-Fi on Windows or a Mac, understand your home network and router, and fix a computer that won't connect to the internet.
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How to Pair Bluetooth Devices With a Computer
Bluetooth pairing made simple: connect headphones, speakers, mice and keyboards to a Windows PC or Mac, reconnect them, and fix devices that won't pair.
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Web Browser Basics: Tabs, Bookmarks, Downloads and Privacy
Web browser basics for beginners: use tabs and bookmarks, find downloads, use private windows, clear browsing data and keep Edge, Chrome or Safari updated.
Mobile & Digital Devices
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How to Print From a Phone or Tablet
How to print from a phone or tablet: use AirPrint on an iPhone or iPad, print from Android, and fix a phone that can't find the printer.
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How to Transfer Photos From a Phone to a Computer
Transfer photos from a phone to a computer: iPhone or Android to Windows or Mac by USB cable, plus wireless options such as cloud photos and AirDrop.
Computer Skills & How-to
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How to Take a Screenshot on Windows and Mac
Learn how to take a screenshot on Windows or a Mac: capture the whole screen, a window or an area, find the saved file, mark it up and share it.
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Files and Folders Basics: Organize, Find and Use Shortcuts
Files and folders basics: use File Explorer or Finder, create and rename folders, move and copy files, find lost files and learn key shortcuts.
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How to Back Up Your Computer Files
Learn how to back up computer files on Windows or a Mac: choose a plan, use an external drive or cloud backup, check backups work and restore a file.